Helping Tenants
Information for Tenants
Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.
Finding a property
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.
To view our selection of available properties to let please use the Property Search boxes or the menu above. To register your requirements please click on the Register tab above.
Please note that for your safety and peace of mind –
All of our managed properties are Gas Safe certificated, and inspected for electrical safety, and furniture fire safety. All Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations.
Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.
Permitted Payments
The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:
- A refundable holding deposit (up to 1 week’s rent)
- A refundable tenancy deposit (up to 5 weeks’ rent (or 6 weeks’ rent if the annual rent is £50,000 or more))
- A payment to alter the tenancy agreement, when requested by the tenant (up to £50 inc VAT, or reasonable costs incurred if higher)
- Payments associated with early termination of the tenancy when requested by the tenant
- Interest, at a rate of up to 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
- A default fee for the replacement of a lost key or security device
- Payments to service providers in respect of utilities, communication services, TV licence and council tax
- Other payments, permitted under appropriate legislation, including damages.
References
As a minimum we will require satisfactory references from your employer (or college), a previous or current landlord, and a credit reference report.
We may also require a personal reference, and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references.
Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account or your landlord’s bank account.
Deposit
A security deposit equivalent to 5 Weeks Rent will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.The Property Hub is a member of The Deposit Protection Scheme. www.depositprotection.com
The Property Hub is a member of the Property Redress Scheme
Client Monies are held in the Client Money Protection Scheme Propertymark